Customer Service Is Always Key
Once again, it’s that time of the year when sales are extremely slow and businesses struggle to stay afloat. Sales are the #1 priority in my department, so I’m the first one to lose hair when they eek instead of pour in.
My name is Brian and I’m a Sales Manager, usually around this time of the year my company focuses on Marketing and getting new clients to do business with. We were a much smaller company last year and business was casual, but it was a new experience for me and even though I would worry on days where no sales or clients came in, I always kept faith in us as being a superb and excellent company in customer service, the main reason why we would always be our clients favorite company.
It’s that time of the year again. Our company grew with a larger cast of co-workers and partners during high season this year, and we had great projections of what our vision was. Unfortunately, it wasn’t what we had hoped for and had to make some unexpected decisions and let go of some good people who helped us beginning this year. We all know sacrifices need to be made in order for a company to continue, even though it’s hard to see people go. Such is life.
As all things in life, nothing can grow without change. We’ve had some drastic changes on the way we handle our workload this year. And even though it’s hard and demotivating at times when work is this slow, I always find it in me to keep my head up. I’d like to thank God for Football and Beer, because during times like these they provide an excellent source of entertainment and joy to everyone in this world who likes both, and mixes them together!
This has been a great learning year for the company and me, personally. Even though, I’ve had my own struggles and upsets to overcome, I’ve realized we must accept change and hope it’s for the best. We must all move forward without fear of what tomorrow may bring. That being said, I’ll keep fighting for my company to finish strong this year, and come back stronger for our next high season. In the meantime, I’ll just grab a Koozie to keep my beer cold and watch Sunday Night Football!